outside sales vs inside sales：Inside Sales vs. Outside Sales

Inside sales vs. outside sales: whats the difference?

The difference between inside and outside sales is simple: Inside sales refers to salespeople who sell products or services to customers remotely, such as over the phone and internet. Outside sales refers to selling products or services in person, which requires traveling to meet with customers or teams face-to-face.

What is inside sales?

Inside sales is the selling of products or services over the phone, email, chat, or another remote channel. An insides sales representative approaches warm leads—customers who have expressed interest in the company or product by clicking on an advertisement, asking a question in a chat, or signing up for newsletters and promotions, among other actions.

Insides sales is different from telemarketing, where salespeople cold-call potential customers from a register and read from a script. Though cold-calling might still be involved, inside sales typically requires creative and strategic ap...